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Collections Officer

Application deadline date has been passed for this Job.
GoZambiaJobs.co.zm
  • Post Date: March 2, 2020
  • Applications 0
  • Views 449
Job Overview

FNB

Collections Officer D – IRC184269

at Zambia, Lusaka, Zambia in FNB Zambia Credit
Ends 04 Mar 2020

purpose

Collections on arrear portfolio within mandate, ensuring arrears are recovered and customer are satisfied.

experience and qualifications

Banking diploma (advantage).
English and one other language preferred.
1 year collections experience.

responsibilities

Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate.
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
Carry out collections processes within mandate, meeting SLA targets and quality standards.
Comply with governance in terms of legislative and audit requirements.
Manage personal development to increase own skills and competencies.

To apply for this job please visit www.firstrandjobs.mobi.

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