KEY ACCOUNT MANAGER
- Post Date:June 11, 2025
- Views 667
Job Description
KSM MANAGEMENT CONSULTANT, the largest HR firm in Zambia recently acquired GOZAMBIAJOBS.CO.ZM, becoming the largest recruitment platform in the country is now actively looking to recruit for a Key Accounts Manager on behalf of our client in the FMCG industry.
Our client in the distribution industry is looking for a dynamic and results-driven Key Account Manager to join our growing team. This role is crucial in maintaining and expanding relationships with our most important clients and ensuring that they receive exceptional service.
Key Responsibilities:
- Manage a portfolio of key accounts to achieve long-term success and satisfaction.
- Develop strong relationships with clients, acting as their main point of contact.
- Identify client needs and propose tailored solutions that align with company offerings.
- Collaborate with internal teams including Sales, Finance, Operations, and Logistics to ensure consistent service delivery.
- Monitor sales performance metrics and generate reports for internal and client use.
- Handle customer concerns promptly and professionally to maintain trust and satisfaction.
- Strategically grow revenue within existing accounts and identify new business opportunities.
- Manage logistics of all the deliveries
- Generate reports for senior management on office operations, budget, and other administrative functions.
- Any other duties assigned.
Skills and Competencies:
- Excellent communication and relationship-building skills.
- Strong negotiation and analytical abilities.
- High level of commercial awareness and business acumen.
- Ability to manage multiple priorities under pressure.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Qualifications and Experience:
- Bachelor’s Degree in Business Administration, Marketing, Sales, or a related field.
- 3–5 years’ experience in Key Account Management or Sales, preferably within distribution or FMCG sectors.
- Experience handling large retail or wholesale accounts is highly desirable.
- Valid driver’s license is an added advantage.
Method of Application
Should you closely fit the above requirements and are interested in this position, kindly send your CV to: jobs@gozambiajobs.co.zm or send to jobs@ksm.co.zm by/before 20th June 2025 clearly stating in the e-mail subject line the POSITION you are applying for or Visit our websites: http://www.ksm.co.zm / www.gozambiajobs.co.zm
KSM – WE CONNECT PEOPLE TO JOBS AND JOBS TO PEOPLE.