MULTIPLE POSITIONS
- Post Date:July 27, 2026
- Views 762
Job Description
KSM MANAGEMENT CONSULTANT, the largest HR firm in Zambia recently acquired GOZAMBIAJOBS.CO.ZM, becoming the largest recruitment platform in the country is now actively looking to recruit for Multiple Positions on behalf of our client in the Manufacturing industry.
- BUSINESS DEVELOPMENT OFFICER
The Business Development Officer will be responsible for identifying new business opportunities, developing strategic partnerships, and driving revenue growth for the company. The role focuses on expanding the customer base, increasing market share, and promoting the company’s manufactured products by building and maintaining strong relationships with existing and prospective clients. He/She will work closely with internal departments to ensure customer requirements are met while supporting the achievement of the company’s sales and growth objectives.
Duties and Responsibilities:
- Identify and pursue new business opportunities within target markets and industries.
- Develop and implement business development strategies to achieve sales and revenue targets.
- Generate qualified leads through networking, referrals, market research, and cold calling.
- Conduct market analysis to identify emerging trends, customer needs, and competitor activities.
- Prepare and present tailored business proposals and quotations to prospective clients.
- Negotiate commercial terms and close business deals in line with company objectives.
- Build and maintain strong relationships with existing and potential customers.
- Conduct regular client visits to understand customer requirements and provide appropriate product solutions.
- Manage key accounts and ensure high levels of customer satisfaction and retention.
- Address customer concerns and coordinate with relevant departments to ensure timely resolution.
- Follow up on quotations, negotiations, and pending orders to maximize conversion rates.
- Identify opportunities to introduce new products into existing and new markets.
- Develop strategies to penetrate new market segments and geographical areas.
- Represent the company at trade fairs, exhibitions, and networking events.
- Gather market intelligence and competitor information to support strategic decision-making.
- Develop and execute monthly, quarterly, and annual sales plans.Prepare accurate sales forecasts and business development reports.
- Maintain an updated sales pipeline and customer database.
- Monitor sales performance against agreed targets and recommend corrective actions where necessary.
- Liaise with Production, Procurement, Logistics, Finance and Customer Service teams to ensure timely order fulfilment.
- Coordinate with production planning to ensure customer delivery timelines are met.
- Support product development initiatives by providing customer and market feedback.
- Identify tender opportunities and prepare bid submissions.
- Review customer contracts to ensure compliance with company policies.
- Negotiate pricing, delivery schedules, and service agreements.
- Ensure excellent after-sales service and maintain long-term customer relationships.
- Conduct customer satisfaction surveys and recommend service improvements.
- Resolve customer complaints promptly and professionally.
Experience and Qualifications
- Bachelor’s Degree in Business Administration, Marketing, Sales, Commerce, or a related field.
- Minimum of 3–5 years’ experience in business development, sales, or account management within a manufacturing environment
- A qualification in Sales and Marketing is an added advantage.
- Membership with the Zambia Institute of Marketing is a must.
- Proven experience in B2B sales and business development.
- Experience in industrial, manufacturing, FMCG, packaging, construction materials, or related sectors will be an added advantage.
- Demonstrated ability to consistently achieve or exceed sales targets.
- WAREHOUSE/COOLANT PRODUCTION PLANT
Duties and Responsibilities:
- Plan and schedule production activities to meet operational requirements.
- Draw and issue raw materials for production.
- Carry out the production of coolant products in accordance with established procedures and quality standards.
- Label finished products accurately before storage or dispatch.
- Collect and submit samples of finished products for quality control and testing.
- Maintain accurate records of raw material consumption and finished product output.
- Conduct regular stock audits of coolant plant raw materials and finished products.
- Continuously monitor inventory levels to ensure adequate stock of raw materials and finished products, preventing production interruptions.
- Ensure the coolant plant is serviced and maintained in line with the preventive maintenance schedule.
- Monitor and review spare parts inventory to ensure critical components are available to minimize machine downtime.
- Ensure compliance with all health, safety, and environmental (HSE) requirements within the production area.
Warehouse Support – Key Responsibilities
- Dedicated inventory reviews on filtration to reduce exposure of obsolete and excess stock leading to expiry
- Improved FIFO management, particularly for filtration stock, ensuring items are stored and issued according to manufacturing dates to minimize expiry risks
- Greater focus on cycle counts to improve stock accuracy
- Support with parts picking and binning
Experience and Qualifications:
- Grade 12
- CIPS/ Purchasing & supply certification and affiliated to ZIPS
- At least minimum experience of 2 years in warehousing with optional production or manufacturing experience
Method of Application
Should you closely fit the above requirements and are interested in this position, kindly send your CV to: jobs@gozambiajobs.co.zm or send to jobs@ksm.co.zm by/before 6th August 2026 clearly stating in the e-mail subject line the POSITION you are applying for or Visit our websites: http://www.ksm.co.zm / www.gozambiajobs.co.zm
KSM – WE CONNECT PEOPLE TO JOBS AND JOBS TO PEOPLE.