SALES MANAGER
- Post Date:December 20, 2025
- Views 2908
Job Description
KSM MANAGEMENT CONSULTANTS, the largest HR firm in Zambia recently acquired GOZAMBIAJOBS.CO.ZM, becoming the largest recruitment platform in the country. We are recruiting on behalf of our client in the Manufacturing industry.
About the Role
The Sales Manager will be responsible for driving sales growth, managing the sales team, and developing strong relationships with contractors, developers, and retail customers to achieve revenue targets. The role ensures efficient sales operations within the warehouse while delivering excellent customer service and maximizing profitability.
Key Responsibilities
Sales & Business Development
- Develop and implement sales strategies to increase revenue and market share for building materials.
- Identify and pursue new business opportunities with contractors, suppliers, developers, and walk-in customers.
- Manage key customer accounts and negotiate pricing, discounts, and contracts within company policy.
- Monitor market trends, competitor activity, and customer needs to inform sales strategies.
- Lead, train, and motivate the sales team to achieve individual and team sales targets.
- Set sales targets, monitor performance, and conduct regular performance reviews.
- Ensure staff have adequate product knowledge on building materials and warehouse processes.
- Ensure high levels of customer satisfaction through professional service and timely order fulfillment.
- Resolve customer complaints and issues promptly and effectively.
- Build long-term relationships with key customers to encourage repeat business.
- Coordinate closely with warehouse and procurement teams to ensure product availability and timely deliveries.
- Oversee sales documentation including quotations, invoices, delivery notes, and credit approvals.
- Ensure compliance with company policies, pricing guidelines, and safety procedures.
- Prepare and submit regular sales reports, forecasts, and performance analyses.
- Monitor sales margins, stock turnover, and debtor balances in collaboration with finance.
- Maintain accurate sales records and customer databases.
Qualifications & Experience
- Diploma or Degree in Sales, Marketing, Business Administration, or a related field.
- Minimum 3 – 5 years’ experience in sales, preferably in building materials, hardware, or construction supplies.
- Proven experience managing a sales team and achieving sales targets.
- Strong understanding of building materials and the construction market is an advantage.
Method of Application
Should you fit the above requirements and are interested in this position, kindly send your CV to: jobs@gozambiajobs.co.zm or send to jobs@ksm.co.zm by/before 27th December, 2025 clearly stating in the e-mail subject line the POSITION you are applying for or Visit our websites: http://www.ksm.co.zm / www.gozambiajobs.co.zm
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