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RECEPTIONIST
- Post Date:October 8, 2024
- Views 774
Job Description
The Receptionist will manage the front desk and reception area, provide exceptional service to visitors and callers, and ensure efficient administrative support for the organization.
Duties and Responsibilities:
- Greet and welcome visitors as soon as they arrive at the office and direct them to the appropriate person or department.
- Answer, screen, and forward incoming phone calls while providing accurate information when required.
- Maintain the reception area’s cleanliness and ensure all resources (brochures, informational materials, etc.) are readily available.
- Manage the scheduling of meeting rooms and coordinate with relevant teams to prepare meeting spaces as required.
- Handle incoming and outgoing correspondence, including mail, packages, and deliveries.
- Assist in planning and organizing company events, meetings, and conferences.
- Provide general administrative and clerical support, including data entry, photocopying, filing, and maintaining office records.
- Monitor office supplies and place orders when necessary to ensure efficient functioning of the office.
- Assist with onboarding new employees by preparing workspaces and providing introductory information.
- Handle sensitive information in a confidential manner and uphold the highest standards of professionalism.
- Support HR and finance teams with basic tasks, such as preparing documents and updating personnel or finance records.
Education & Experience
- Diploma in Business Administration/ Management or equivalent; additional certification in Office secretarial or related field is a plus.
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Hands-on experience with office equipment, such as printers and fax machines.
- Excellent written and verbal communication skills.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- Professional attitude and appearance.
- Customer service-oriented with a positive, proactive approach to addressing needs.
- Ability to maintain a high level of integrity and discretion when handling confidential information.
Competencies and Skills Required:
- Strong interpersonal and communication skills.
- High attention to detail and problem-solving abilities.
- Ability to work independently as well as part of a team.
- Ability to prioritize tasks and manage time effectively.
- Discretion and tact in handling sensitive and confidential information.
Personal Attributes Required for Appointment:
- Highly organized and efficient.
- Courteous and professional demeanor.
- Reliable and trustworthy.
- Adaptable to change and able to learn quickly.
- Positive attitude and willingness to take on new challenges
K4,000 TO K4,500