SALES AND TECHNICAL SUPPORT
- Post Date:October 8, 2024
- Apply Before: October 20, 2024
- Views 322
Job Description
Will drive the sales of technology solutions by targeting new prospects and cultivating existing customer relationships. The Sales Engineer will provide expert technical support to the sales team, ensure successful product implementation, and deliver high customer satisfaction.
Duties and Responsibilities
- Support sales executives with solution selling into a prospect account base.
- Partner with sales executives to plan, prepare, and execute strategic deals in complex sales cycles.
- Develop and model the financial business case associated with each sales opportunity to demonstrate value and ROI to potential clients.
- Successfully match customer pain points and requirements to proposed solutions, ensuring all technical needs are met.
- Create and deliver powerful presentations and product demonstrations that clearly communicate the unique value proposition of the technology solutions.
- Manage all technical aspects of RFP (Request for Proposal) and RFI (Request for Information) responses, ensuring accuracy and relevance.
- Effectively communicate client needs and requirements to the research and development teams for future product enhancements and improvements.
- Gather, analyze, and document competitive intelligence to maintain the organization’s competitive edge in the market.
- Maintain up-to-date knowledge of the company’s products and services to provide accurate and relevant information to customers.
- Build strong, long-lasting relationships with senior executives and decision-makers within the client base.
Education & Experience
- Degree in Business Administration, Engineering, or Information Technology.
- Minimum of 5 years of experience in a sales or technical support role, preferably selling complex enterprise solutions.
- Proven track record of successfully selling technology solutions and achieving sales targets.
- Ability to forge strong, long-lasting relationships with senior executives and decision-makers.
- Demonstrated ability to creatively explain and present complex concepts in an easy-to-understand manner.
- Strong problem-solving skills, with the ability to analyze customer requirements and propose suitable solutions.
- Excellent communication and presentation skills, with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience managing the technical aspects of RFPs and RFIs.
- Ability to work independently as well as collaboratively with a cross-functional team.
Special Features of the Job:
- Direct interaction with senior executives and stakeholders to understand their business needs and pain points.
- Opportunity to work in a dynamic, fast-paced ICT industry environment.
- Potential to influence product development by providing feedback based on customer interactions and market trends.
Competencies and Skills Required:
- Strong analytical and strategic thinking skills.
- Excellent interpersonal and communication skills.
- Ability to adapt to a rapidly changing business environment and multitask effectively.
- Ability to handle high-pressure situations and deliver high-quality results on time.
- Professional and confident demeanor with the ability to influence key stakeholders.
Personal Attributes Required for Appointment:
- Proactive and self-motivated, with a passion for technology and innovation.
- Honest, trustworthy, and reliable.
- Ability to maintain a high level of integrity and discretion when handling sensitive information.
- Positive attitude, with a willingness to learn and take on new challenges.
- Flexibility to adapt to the changing needs of customers and the organization.
GROSS: K6,000 TO K10,000