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Operations Receptionist

Application deadline date has been passed for this Job.
GoZambiaJobs.co.zm
  • Post Date: March 2, 2020
  • Applications 0
  • Views 303
Job Overview

FSG Zambia Ltd

FSG Zambia Ltd “We Care”

FSG LIMITED
JOB DESCRIPTION

JOB TITLE:  Receptionist (Operations)

BRANCH: Lusaka

DEPARTMENT: Operations

REPORTS TO:  Branch Supervisor

1. ORGANOGRAM:

Branch Supervisor

Receptionist (Operations)

2. PURPOSE OF THE JOB

To provide effective and efficient funeral services at operational level to customers.

3. KEY PERFORMANCE AREAS:

  • Receive calls and correspondence from both external & internal customers;
  • Invoicing, receipting, checking and collection reconciliation;
  • Assist in preparing funeral schedule;
  • Counting Stock, Wreaths, Coffins and Caskets;
  • Assist in the movement of corpses in and around the country;
  • Attend and resolve customer queries
  • Assist in maintenance of proper records;
  • Interpret operational policies accurately; and
  • Assist in ensuring progressive fleet maintenance and good record keeping.

4. EDUCATIONAL REQUIREMENTS:

  • Diploma in any Business related program a Degree is an added advantage;
  • 2 years’ experience as front counter.

5. REQUIRED COMPETENCIES:

  • Effective communication at all levels;
  • Team player;
  • Pro-active and Innovative;
  • Computer literate; and
  • Ability to make good business decisions.

To apply for this job please send your CVs to recruitmentzm@fsg.co.zm not later than the 4th of March 2020.

Job Detail
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