Application deadline date has been passed for this Job.
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Job Overview
FSG Zambia Ltd
FSG Zambia Ltd “We Care”
FSG LIMITED
JOB DESCRIPTION
JOB TITLE: Receptionist (Operations)
BRANCH: Lusaka
DEPARTMENT: Operations
REPORTS TO: Branch Supervisor
1. ORGANOGRAM:
Branch Supervisor
Receptionist (Operations)
2. PURPOSE OF THE JOB
To provide effective and efficient funeral services at operational level to customers.
3. KEY PERFORMANCE AREAS:
- Receive calls and correspondence from both external & internal customers;
- Invoicing, receipting, checking and collection reconciliation;
- Assist in preparing funeral schedule;
- Counting Stock, Wreaths, Coffins and Caskets;
- Assist in the movement of corpses in and around the country;
- Attend and resolve customer queries
- Assist in maintenance of proper records;
- Interpret operational policies accurately; and
- Assist in ensuring progressive fleet maintenance and good record keeping.
4. EDUCATIONAL REQUIREMENTS:
- Diploma in any Business related program a Degree is an added advantage;
- 2 years’ experience as front counter.
5. REQUIRED COMPETENCIES:
- Effective communication at all levels;
- Team player;
- Pro-active and Innovative;
- Computer literate; and
- Ability to make good business decisions.
To apply for this job please send your CVs to recruitmentzm@fsg.co.zm not later than the 4th of March 2020.